In the event of a theft or break-in, you should:
| 1. | Lodge a police report immediately. |
| 2. | If you are serviced by an insurance agent or a broker, contact
the agent or broker as soon as possible and they will advise and guide you on the claims
procedure. If you are not serviced by an agent or a broker, contact our Fire & GA Claims Department. |
| 3. | Please note that you must inform us of your loss in writing
within 7 days from the date of the incident. If we do not receive your report within
the 15-day period, your claim will not be covered by your insurance policy. |
| 4. | To report a claim, you can obtain the claim form from our Fire & GA Claims Department. Complete the claim form, giving full details of your loss including the full value of each article lost and submit it to us together with a copy of the police report and all documentary proof supporting your loss and claim. |
If you have any queries, call one of our following staff:
Jaclyn Swee |
(65) 6325-0477 |
|
Alice Lee |
(65) 6325-0465 |
|
Alice Leong |
(65) 6325-0476 |